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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Shawntay Dickerson

Shawntay Dickerson

February 19, 2026

5  out of  5
rating by Shawntay Dickerson
"The staff are very efficient and friendly."
We responded:
"Thank you for the stellar FIVE STAR review Shawntay! Providing great insurance coverage accompanied by great customer service is what we strive for each day! You are a wonderful customer to have and we appreciate that you chose us!
My Best,
Nathaniel"
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Lexcine Wall

January 28, 2026

5  out of  5
rating by Lexcine Wall
"I have been a State Farm customer for many years. I have auto and home coverage. The agents at my office are always very helpful and considerate. I appreciate their assistance whenever I contact them with questions or concerns. I also appreciate the personal interaction."
We responded:
"Thank you for the incredible FIVE STAR review Ms. Wall! We are honored to have serviced your insurance for so many years and look forward to many more! Thank you for recognizing my team as well. I cannot do it without them!
My Best,
Nathaniel"
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Carla Booker

January 26, 2026

5  out of  5
rating by Carla Booker
"Nathaniel Ellis and team are beyond excellent. They listen, find the best policy and leave you feeling you are in trustee hands. The level of service is outstanding and I would recommend them for all your insurance needs."
We responded:
"Thank you for the wonderful FIVE STAR review Ms. Booker! You matter to us, so we take great pride in listening and focusing on what's important to you. Much appreciation!!
My Best,
Nathaniel"
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Rachel Hudgins

January 23, 2026

5  out of  5
rating by Rachel Hudgins
"This team has been ✨ AMAZING ✨
Every single person I have spoken with has been kind, friendly, and available to answer any concerns I have. Response times are the absolute best, and communication so easy. Emails, calls, or even texting! I appreciate you all so much, and the extra you give every day does not go unnoticed! 💜 Thank you!"
We responded:
"Thank you for the amazing FIVE STAR review Rachel! You are a wonderful customer to have and we really appreciate you choosing us for your insurance needs! It is always a pleasure!
My Best,
Nathaniel"
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Maya Lindsay

January 20, 2026

5  out of  5
rating by Maya Lindsay
"Love Andrew! He has coached me over 2yr on what my business needs"
We responded:
"Thank you for the FIVE STAR review, Maya! We are ecstatic to have you as a customer! Andrew sincerely cares and always does his very best to provide excellent customer service for each customer he works with. We appreciate your trust in the guidance we provide for your business insurance needs.
My Best,
Nathaniel"
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Milah

January 13, 2026

5  out of  5
rating by Milah
"I have multiple properties and a couple of vehicles insured, and working with this agency has been the easiest experience ever. My agent is always available when I need them, answers every question clearly, and handles updates fast. The service is personal, reliable, and consistent every time. Highly recommend!"
We responded:
"We really appreciate the FIVE STAR review Milah! Working hard to provide a personal and reliable customer experience is extremely important to us. I am Thankful you trust my team and I to handle your insurance and thank you for leaving this review!
My Best,
Nathaniel"
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Amy Tolmay

January 9, 2026

5  out of  5
rating by Amy Tolmay
"Friendly, efficient, knowledgeable service! Kennadee was very easy to talk to and got things done straightaway."
We responded:
"Thank you very much for the FIVE STAR review Ms. Tolmay! Providing great customer service with an efficient process is what we strive for. We appreciate your business!
My Best,
Nathaniel"
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Renee Hurst

January 9, 2026

5  out of  5
rating by Renee Hurst
"Nathaniel is one the greatest State Farm owners and agents. His office is very reliable and what ever we are going thru Him and Nicole always keeps my family up to date . Thank you from the bottom of my family and my heart"
We responded:
"This FIVE STAR review means a lot Ms. Hurst! You and your family have been wonderful customers and we consider you all friends! You make our days better. We appreciate you!
My Best,
Nathaniel"
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mystery_customer

January 2, 2026

5  out of  5
rating by mystery_customer
"I've been with Nathaniel Ellis State Farm for over 6 years and the staff consistently go above and beyond!
I have several policies with his office. My most recent policy I signed up for is life insurance. Nathaniel sat down with me to explained the rewards of getting a life policy and how I can benefit from it now. We found a great life starter policy for me and I can purchase more policies as my life and finances changes. The added bonus is that I received another discount that lowered my other policies. I feel like this is a win for me all around. Thank you again Nathaniel and your staff for your help and always being there!"
We responded:
"Wow! Thank you so much for the FIVE STAR review. Helping customers with their Life insurance needs and showing them how they can benefit from it today is one of the most valuable services my agency offers. Customers like yourself is the reason we show up each day to deliver a consistently great experience!
My Best,
Nathaniel"
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Sabrina Palmer

December 31, 2025

5  out of  5
rating by Sabrina Palmer
"Kenna Dee was so helpful and informative. I’m glad she’s in the office."
We responded:
"We really appreciate the FIVE STAR review Sabrina! You are a wonderful customer to have. Thank you for sharing how helpful and informative Kennadee has been. It means a lot!
My Best,
Nathaniel"
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TerriLynn Phillips

December 30, 2025

5  out of  5
rating by TerriLynn Phillips
"Jess was fantastic. She beat the others prices by a windfall. Thanks so much. It was great doing business with you."
We responded:
"Thank you so much for the FIVE STAR review TerriLynn! Providing value and a great customer experience is what our agency strives for. We appreciate you!
My Best,
Nathaniel"
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Samaria Williams

December 18, 2025

5  out of  5
rating by Samaria Williams
"Andrew is amazing!!!!!! So patient, so caring, easy to work with, I cannot recommend him enough!"
We responded:
"We greatly appreciate the FIVE STAR review Samaria! Andrew truly cares about our customers' experience and personally mentioned to me how pleasant it was to work with you. We are happy to have you as a customer!
My Best,
Nathaniel"
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Dawn G. Borden

December 17, 2025

5  out of  5
rating by Dawn G. Borden
"Kennadee was very thorough , professional And knowledgeable with her information she shared with me today for my quote. She asked relevant questions to get the best deal for me. Kennadee also shared that she loves cats as much as I do that alone gets her a 10 out of 10 review with me. I’m truly excited to do business with her going forward."
We responded:
"Thank you very much for the FIVE STAR review Dawn! Kennadee is a valuable part of our team and I am extremely proud to hear that you had a productive and professional experience with her! Customers like yourself bring joy to us as well and we appreciate your business!
My Best,
Nathaniel"
Profile photo of Theresa Borden

Theresa Borden

December 17, 2025

5  out of  5
rating by Theresa Borden
"Hooray!! Hooray!! Kennadee SUPERB!!!! Call her!!!! She is AMAZING!! Very professional and COMPASSIONATE!! The world needs MORE Kennadee’s."
We responded:
"We really appreciate the FIVE STAR review Theresa! We couldn't agree with you more. Kennadee is a major part of our team's success. The level of care and detail she provides when assisting customers with their insurance needs is remarkable! Thank you for being a customer of ours, we appreciate you!
My Best,
Nathaniel"
Profile photo of Kameron Schreffler

Kameron Schreffler

December 11, 2025

5  out of  5
rating by Kameron Schreffler
"Great feedback, very diligent, and easy to work with."
We responded:
"Thank you for the FIVE STAR review Kameron! Working with you as a customer of ours has been equally rewarding. Thank you for recognizing my team's hard work! We appreciate your business!
My Best,
Nathaniel"
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Angelica Hayes

July 2, 2025

5  out of  5
rating by Angelica Hayes
"Nathaniel Ellis is an EXCELLENT State Farm agent. He handled my insurance matters promptly and professionally, and followed through to completion. He kept me informed through the process in a timely manner. I truly appreciate Mr. Ellis’ attention to detail and guidance. I knew Nathaniel Ellis was sincerely concerned and cared about what was important to me. (Thank you Mr. Ellis!)"
We responded:
"Thank you very much for the FIVE STAR review Ms. Angelica! I am grateful for your business and will always do my very best to provide you with a spectacular customer service experience. We appreciate you!!
My Best,
Nathaniel"
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nls intl

June 19, 2025

5  out of  5
rating by nls intl
"Excellent service very professional and informative highly recommended"
We responded:
"Thank you very much for the FIVE STAR review! I greatly appreciate you taking time out of your day to share with others the positive experience you had with my agency! Great customer service is important to us and we are thankful you chose us for your insurance needs!
My Best,
Nathaniel"
Profile photo of Kyleen B. Innocent

Kyleen B. Innocent

May 16, 2025

5  out of  5
rating by Kyleen B. Innocent
"Super efficient, well mannered, exceptional skills and very knowledgeable about the trends in the insurance industry @NathanielEllis."
We responded:
"Thank you for the FIVE STAR review Kyleen! You are very kind and I greatly appreciate you recognizing the hard work of my team! Providing great customer service and exceptional insurance knowledge for wonderful people like yourself is why we do this!
My Best,
Nathaniel"
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Denise Hudson

April 15, 2025

5  out of  5
rating by Denise Hudson
"Exceptional Customer Service"
We responded:
"Thank you for the FIVE STAR review Denise! I greatly appreciate you taking the time to recognize our hard work and great customer service. Wonderful people like yourself make it very rewarding for us and we are Thankful to have you as a customer!
My Best,
Nathaniel"
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Shayla A

January 17, 2025

5  out of  5
rating by Shayla A
"Andrew was very helpful and kind !"
We responded:
"Thank you for the FIVE STAR review Shayla! Andrew is a phenomenal member of our team and we are so Thankful to have customers like yourself!
My Best,
Nathaniel"
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Ramona Hasan

December 31, 2024

5  out of  5
rating by Ramona Hasan
"Answered all my questions and offered suggestions regarding how to lower premium."
We responded:
"Thank you very much for the FIVE STAR review Ramona! You are a great customer and it was a pleasure reviewing your coverage and discount options with you. I appreciate your business!
My Best,
Nathaniel"
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Danny Jr

December 26, 2024

5  out of  5
rating by Danny Jr
"Great customer service rep"
We responded:
"Thank you for the FIVE STAR review Danny! It means a lot to us that you took the time to recognize my team's hard work! We are successful because of them and great customers like you!
My Best,
Nathaniel"
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Kerawanna White

December 23, 2024

5  out of  5
rating by Kerawanna White
"Very pleasant experience with Courtney.She made sure I got exactly what I needed and offered to follow up if I need changes later"
We responded:
"Thank you for the FIVE STAR review Kerawanna! We appreciate wonderful customers like yourself whom take the time to recognize hard work! Courtney is an exceptional insurance specialist and a wonderful person! Thanks again. We appreciate it!
My Best,
Nathaniel"
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Ms.K Louis

December 19, 2024

4  out of  5
rating by Ms.K Louis
"Courtney is extremely professional, patient and helpful. Essential qualities to have especially when communicating with potential customers who have not received this kind of treatment from insurance companies in this current economic climate. Courtney is the reason why I went from potential customer to new customer-be sure to ask for her :)"
We responded:
"Thank you so much for the FIVE STAR review. We appreciate you taking the time to share what a wonderful experience you had with Courtney! It is one of our agencies top goals to provide our customers with clear communication and a great insurance sign-up experience. We appreciate you and are Thankful for your business!
My Best,
Nathaniel"
Profile photo of Reggie Pettigrew

Reggie Pettigrew

November 7, 2024

5  out of  5
rating by Reggie Pettigrew
"Very professional and helpful!"
We responded:
"Thank you for the FIVE STAR review Reggie! We really appreciate you taking a moment to share your positive and professional experience with us! Should you need anything in the future, we are here to help!
My Best
Nathaniel"